How We Vet Providers

Every provider in our directory goes through a selection and verification process. Here is how we decide who to list and how we keep our information current.

Our Vetting Process

Step 1.Identification & Research

We identify potential providers through industry databases, accreditation body registers, local business directories, and recommendations. We research each provider's background, accreditations, and track record before they are considered for listing.

Step 2.Accreditation Verification

We verify that providers hold the accreditations they claim. This includes checking TrustMark, MCS (Microgeneration Certification Scheme), PAS 2030, PAS 2035, FENSA, and other relevant industry certifications against the issuing body's public registers.

Step 3.Service & Coverage Confirmation

We confirm the services each provider offers, the areas they serve within West Yorkshire, and their contact details. This ensures the information in our directory is accurate and that providers are genuinely active in the areas listed.

Step 4.Ongoing Review

Listings are periodically reviewed to check that accreditations remain current, contact details are correct, and the provider is still actively operating in their stated service area. We also monitor for any significant complaints or issues that may affect a listing.

What We Check

Active registration with relevant accreditation bodies

Valid TrustMark, MCS, or PAS certification where claimed

Correct business contact details and registered address

Active operation in stated West Yorkshire service areas

Publicly available customer reviews and ratings

No significant unresolved complaints on public record

What We Do Not Do

We believe in being transparent about the scope and limitations of our vetting process. Here is what our review does not cover:

We do not inspect completed installation work or carry out quality audits on site

We do not verify financial standing, insurance cover, or warranty arrangements

We cannot guarantee the quality of work carried out by any listed provider

We do not mediate disputes between homeowners and providers

Inclusion in our directory is not an endorsement or recommendation of any specific provider

We encourage homeowners to carry out their own due diligence, obtain multiple quotes, check references, and verify insurance and warranties directly with any provider before commissioning work.

Featured Providers

Some providers are marked as “Featured” in our directory. Featured status is given to providers who meet a higher threshold of verified accreditations and have an established track record with positive reviews. Featured placement does not involve payment and is based on the quality signals we can verify.

All providers in our directory, whether featured or not, have been through the same core vetting process.

Report a Concern

If you have concerns about any provider listed in our directory, or if you believe any information is incorrect or outdated, please let us know. We take accuracy seriously and will investigate promptly.