How We Vet Providers

Every provider in our directory goes through a selection and verification process. Here is how we decide who to list and how we keep our information current.

Our Vetting Process

Step 1.Identification & Research

We identify potential providers through industry databases, accreditation body registers, local business directories, and recommendations. We research each provider's background, accreditations, and track record before they are considered for listing.

Step 2.Accreditation Verification

We verify that providers hold the accreditations they claim. This includes checking TrustMark, MCS (Microgeneration Certification Scheme), PAS 2030, PAS 2035, FENSA, and other relevant industry certifications against the issuing body's public registers.

Step 3.Service & Coverage Confirmation

We confirm the services each provider offers, the areas they serve within West Yorkshire, and their contact details. This ensures the information in our directory is accurate and that providers are genuinely active in the areas listed.

Step 4.Ongoing Review

Listings are periodically reviewed to check that accreditations remain current, contact details are correct, and the provider is still actively operating in their stated service area. We also monitor for any significant complaints or issues that may affect a listing.

What We Check

Active registration with relevant accreditation bodies

Valid TrustMark, MCS, or PAS certification where claimed

Correct business contact details and registered address

Active operation in stated West Yorkshire service areas

Publicly available customer reviews and ratings

No significant unresolved complaints on public record

What We Do Not Do

We believe in being transparent about the scope and limitations of our vetting process. Here is what our review does not cover:

We do not inspect completed installation work or carry out quality audits on site

We do not verify financial standing, insurance cover, or warranty arrangements

We cannot guarantee the quality of work carried out by any listed provider

We do not mediate disputes between homeowners and providers

Inclusion in our directory is not an endorsement or recommendation of any specific provider

We encourage homeowners to carry out their own due diligence, obtain multiple quotes, check references, and verify insurance and warranties directly with any provider before commissioning work.

What we publish per listing

On every provider page we publish a “What we checked” panel showing the specific checks we’ve carried out, the result, where they were sourced from, and when each check was last done. The structure is consistent:

What — a short label describing the check, for example “TrustMark membership” or “Companies House status”.
Result — one of: confirmed, pending (scheduled but not yet completed), unable to verify (no public register available), or failed (claim could not be substantiated).
Source — a link to the public register or page where the check was performed, so you can re-verify it yourself.
Date — the date that specific check was last done. Re-checks happen on an ongoing review cycle.

For providers we have not yet performed a structured per-check audit on, the panel shows a single summary entry reflecting the date the listing as a whole was last verified.

Featured Providers

Some providers are marked as “Featured” in our directory. All providers, whether featured or not, go through the same core vetting process described above — nothing about the verification, accreditation check or factual description of a provider changes between featured and standard tiers.

The Featured tier is a paid placement: featured providers may appear higher on directory and area pages and on the homepage’s featured-provider section. Every featured placement is clearly labelled Featured. See our affiliate & commercial disclosure for the full detail.

Report a Concern

If you have concerns about any provider listed in our directory, or if you believe any information is incorrect or outdated, please let us know. We take accuracy seriously and will investigate promptly.